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Looking for your order or want to know when you will arrive?

seguimiento pedidos parafarmacia

What to buy in FarmaciaMarket is equal to my usual pharmacy?

FarmaciaMarket is the sales channel for the internet of the office of Pharmacy Pharmacist Luis Ortiz de Urbina registered with the College of Pharmacists of León. You can find the same advice, the same warranties and bigger saving.

What are the products of the same type that I buy regularly?

The products offered in Farmaciamarket.is are the same that are received in the Pharmacy, with all the guarantees and with exceptional expiration dates spacious.

The savings generated by the volume of purchases that acquires FarmaciaMarket to the labs, and a pricing policy that we try to adjust whenever possible.

Our guarantee as a Pharmacy is our best guarantee.

What forms of payment are accepted?

- Credit card

You can use this method of payment for purchases of any amount, please note that your credit card must be secure by your bank.

- Bank Transfer

When you complete your purchase we will give you our bank information for you to make the transfer. Once we have received we will proceed to the shipment of the order.
Please, specify in the same transfer clearly your name and surname, and your order number. As well as the beneficiary

Account number.-

Banco herrero/Sabadell: 0081/0586/91/00010363111

IBAN: ES4200810586910001036311

Beneficiary: Farmavending S. L

- PayPal

Paying with Paypal carries a surcharge of 3% + 0,30 of the invoice, the payment you make at the time of purchase, with prior authorization by the payment system PayPal, in no time record your payment data.

- Cod.

The payment carries a surcharge of 3% of the invoice being sent in the same conditions. Ask for it and pay when it arrives?

Why I ask my DNI - NIf ?

Is Requested in order to make the corresponding invoice. It is a mechanism still more insurance for your purchases and returns.

How much time does it take to receive my order?

- Remember to indicate a mobile client tab:

In this way, you will receive a SMS once you exit your order from our premises, in this SMS will indicate the phone. the delegation of MRW I give your order, contact your local branch to confirm hours of delivery.

- Shipments by MRW (mainland spain and Portugal)

There are three methods of shipping: We recommend that you visit the section of free shipping to know more about them: Your submission

How much does it cost for my order?

If your order exceeds the amount of € 70 your order will be completely free including Portugal. But their postage costs will have a fixed cost from 2.99€ depending on the mode of shipping you select.

How to collect me for shipping?

In the purchase process, you can indicate comments to facilitate delivery. These comments directly receives the messenger that you are going to make your delivery. You can indicate approximate timetable of delivery (mornings, afternoons, etc). These guidelines are not mandatory for the carrier with which we recommend that you contact the if you have specific needs.

What is my purchase secure?

Purchase in an online store where the security of your personal information and card is full, ensuring the confidentiality of the same. In no time we receive details of your card, payments made directly with the bank.

Farmaciamarket.it has registered the basis of personal data in the Spanish Agency of Protection of Data, complying with the regulations to ensure, protect and not to be used for other purposes not have authorized us, all of your personal data.

- Back guarantee

In Farmaciamarket.is we are sure of the quality of all the products we sell, but we offer a period of 14 calendar days to return the product you do not feel satisfied.

Please Contact us through the MAIL Info@farmaciamarket.es and we will provide you with the process of devolcuion

We explain how to do it.

If the product is not to your liking or is defective, you have a period of 14 calendar days to return an item (from the date of delivery of the order, taking the date of delivery provided by the transport company).

To make a return, it is necessary to follow the following steps:

  1. Contact us with any incidents that may generate a return of one-to-many products in your order.*

  2. Please provide us with the return reason: item defective or damaged in shipping, wrong item or other reasons that are not justified.

  3. We will show you the steps to follow to process the return.

*In the case of receiving the product with damage caused during transportation, it is important that you take some photographs of the packaging and the damage to support a possible claim with the transportation company.

- Refund for the defective product:

Farmaciamarket.it will send you a new product upon receipt of the defective product at our facility, and will assume the shipping costs incurred in the return.

In the case of a refund of the amount, will always be returned the amount paid at the time of the purchase, which may differ from the price of the product at the time of the return. In the case of return the amount, we will use the same payment method used in the purchase by the customer.

The warranty period for the defective product is 2 years, being necessary to inform Farmaciamarket.it is in the 2 months following its detection.

The warranty shall apply, taking into account the nature of the goods traded in the web site:

1) conform to the description given by the seller (taking as a reference the name of the product, as the image may vary according to the manufacturer modify the format or presentation of the same);

2) to Be valid for the intended use;

3) Present the quality and performance expected in this type of products, and Farmaciamarket.is to assume the costs of the replacement or repair of the product.

- Refund for wrong product:


Behind the web page Farmaciamarket.is there a team of people, and we are not exempt from being wrong. In the event that this happens, we will try to solve our error in the shortest time possible. We will send the correct product right away so that the courier company to proceed with the exchange for the wrong product.


- Refund for other reasons is not justified:


If you want to make a return one or more products without being justified, Farmaciamarket.it will manage the return of product/s and proceed to refund the amount using for this purpose the same means of payment for the purchase of the product/s, minus the cost of return shipping.

NOTE: To make valid any returns must be communicated to Farmaciamarket.it previously, and keep the products in original packaging as sent not manipulated. Excluded material of the type of personal hygiene such as masks or products of indole sex have a seal.
In no event shall be the refund of the amount before we receive and check the status of the products in our facilities.

After checking his status, he will be refunded the amount of the products as well as the expense of shipping.

Only if the reason for return is attributable to Farmaciamarket.that is, the cost of this service is free and will reimburse you for the cost of shipping.

After checking your state, you will be refunded the amount of the goods Without shipping Costs provided that the order should be correct.

Only if the reason for return is attributable to Farmaciamarket.that is, the cost of this service is free and will reimburse you for the cost of shipping.

Do you need more information about how to purchase in FarmaciaMarket.is it?

Find your products

Find your product in the search bar above and choose from multiple possibilities that we offer. Or by category or brand, We have it all.

Add them to your purchase

Select the quantity you wish to purchase in the product listing, and click on “Add to cart”. To add more products, follow the same process with the rest of the products that you choose.

Content of your cest

In the time that you want to have the cart to the left or up and you will see what you have added to purchase in your non-online.

Complete your purchase

From your cart, you may click "checkout" and there you have both the direction and the payment as the process of shipping the package. You have different payment methods and have different shipping options, choose the best that t best.

Access

If you are already a registered customer, enter your email and password to identify you. Otherwise, you can register as a new client by following the instructions which shows you the web.

Data delivery

Enter your personal data and the direction in which you want to receive your purchase. You can change or select the one that you want in each moment, we ship to the whole of Spain

Shipping

You select the shipping method of your order to fit your needs.

Payment

Select a payment method: cash on delivery, Visa, Visa Electron, MasterCard, American Express or PayPal and click on “Make payment”. The system will direct you to the payment platform virtual of our bank through a secure connection. Enter the data of your credit card or PayPal account to confirm the payment.

Confirmation

You will see on-screen confirmation and your order details next to the order number. You will also receive this information in your e-mail at all times.

Questions

Remember that in any moment you can consult by e-mail info@farmaciamarket.es or making a call to the following phone number 987105920.

Read our terms and conditions of sale

Ownership of the domain www.farmaciamarket.es

In compliance with Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE), we inform you that the ownership of the domain of our online store, www.farmaciamarket.es, corresponds to Farmavening SL, with address at Calle Sena33 24199, located in Santa Olaja de la ribera. The object of the Web www.farmaciamarket.com is the distribution, marketing and promotion of products of non-pharmaceutical chemist.

With the encouragement of the use of the Web Site meets the criteria of transparency, clarity and simplicity, farmaciamarket informs the user that any suggestion, doubt or query will be received and resolved by contacting farmaciamarket.it is by e-mail: info@farmaciamarket.es

Object and scope of application.

The present General Conditions of recruitment and use, are intended to regulate the provision of the information provided in the online store of Farmaciamarket.it is, as well the commercial transactions that arise between Farmaciamarket.is and users in the domain www.Farmaciamarket.es. Browsing the online shop and purchase any of the products offered on it, you are supposed to accept as a user, without reservations of any kind, of each and every one of the general conditions of recruitment and use. Farmaciamarket.it may at any time and without prior notice, to modify the present general conditions of recruitment and use , as well as the special conditions, if any, are included, by posting such changes on the store so that they can be known by the users, and a record of the date of such modifications.

To be able to hire any of the products displayed throughout the website Farmaciamarket.it is the user must be legally eligible in accordance with the Spanish Legal system.

Information provided on the website.

We make every effort to offer the information contained in the website is accurate and no typographical errors. In the case that at some point there are any error of this kind at all times outside the will of www.farmaciamarket.es , we will proceed immediately to its correction. In the same way, it is possible that the contents of the website can show, at times, provisional information on some products. Some articles share photos peers and/or several products of the range but will always prevail the text with the description of the product sold on the photo.

www.farmaciamarket.es is not responsible, directly or indirectly, of any of the information, content, statements and expressions contained in the products sold on the website. This responsibility falls to the manufacturers or distributors of these products. All items and their descriptions displayed on the website, are for information purposes only, and in no case represent recommendations for treatment, nor should it be considered as such. In all cases related to possible diseases we recommend you to read all of the instructions in the articles, read the prospectuses, and consult with your physician or other health care professional competent. www.farmaciamarket.es does not assume any responsibility for the products mentioned in this website, its suitability or quality, but that is submitted to the laboratories, or manufacturers of the respective articles.


All contractual information present in www.farmaciamarket.es shown in Spanish (castilian), and communication with customers and users, as well as the formalization of the contract will be in that language.

Intellectual and industrial property.

All the content published on the store and especially the designs, texts, graphics, logos, icons, buttons, as well as software, trade names, trademarks or industrial designs and any other signs susceptible to industrial and commercial use are subject to intellectual property rights and industrial www.farmaciamarket.es.

In no case shall they grant any license or renouncement, transfer, total or partial transfer of such rights or confer any right or expectation of rights, and in particular, of alteration, exploitation, reproduction, distribution or public communication about said contents without the prior express authorization of www.farmaciamarket.es or the corresponding owners.

It is expressly prohibited the introduction of hyperlinks to web pages for commercial purposes outside of www.farmaciamarket.es , which allow the access to our website, without prior consent. In any case, the existence of hyperlinks on websites unrelated to us, shall not imply in any case the existence of trade relations or trade with the owner of the website where the hyperlink is established, nor the acceptance on the part of www.farmaciamarket.es of its contents or services.

Obligations of users and customers.

In general, the user agrees to comply with the present general conditions, as well as to meet the special warnings or instructions contained therein or on the website and to always act according to law, good customs and the requirements of good faith, using due diligence, and not using the website in any manner that could prevent, damage or deteriorate the normal functioning of the same, the property or rights of Farmaciamarket.is, its suppliers, other users or any third party in general. It is prohibited to access and use the portal to the minors without the express consent of their parents, Farmaciamarket.is not responsible for the veracity and accuracy of the data entered by the user and therefore can not verify the age of the same.

Specifically, and without implying any restriction on the previous paragraph during the use of the website www.Farmaciamarket.es the user is obliged to:

  • Provide accurate information about the data requested in the user registration form or placing an order, and keep them up to date as are necessary for the conclusion of the present contract, the management of orders, and the subsequent issuance of the invoice by the amount of the delivered goods.
  • Not to introduce, store or disseminate on or from the website, any information or material that is defamatory, libelous, obscene, threatening, xenophobic, an incitement to violence or discrimination by reason of race, sex, ideology, religion or in any way prejudicial to morality, public order, fundamental rights, public freedoms, honour, privacy or the image of third parties and in general the regulations in force.
  • Not to introduce, store or disseminate through the shop any program, data, virus, code, or any other electronic or physical device which is capable of causing damage in the website, any of the services, or any of the equipment, systems or networks of Farmaciamarket.it is, of any other user, providers of Farmaciamarket.is or in general of any third party.
  • Diligently keep the "user name" and "password" that is provided by Farmaciamarket.that is, assuming responsibility for any damages that may result from improper use of the same.
  • Do not make advertising or commercial exploitation through the website, and not to use the content and information therein, to send advertising, or send messages with any other commercial purpose, nor collect or store personal data of third parties.
  • Not use false identities or impersonate others in the use of the website or the use of any of the services, including the use of passwords or access codes to third parties or in any other way.
  • Not to destroy, alter, use for their own use, disable or damage the data, information, programs or electronic documents of Farmaciamarket.is, its suppliers, or any third party.
  • Not to introduce, store or disseminate through the store any content that infringes intellectual property rights, industrial or business secrets of third parties, or in general any content that you do not hold, in accordance with the law, the right to make it available to third parties.

The customer agrees to facilitate delivery of the order requested by providing a delivery address that can be delivered the order requested within the usual time of delivery of goods. In the event of breach by the client of this obligation Farmaciamarket.it will not have any responsibility for the delay or impossibility of delivery of the order requested by the client.

Cookies

We inform you that to improve your browsing experience, manage the contents of your basket, offer you our personalized advice, and inform you online of our offers for clients or partners, our website uses cookies implantation devices and IP storage. The cookie is a file deposited on your computer, and whose only goal is to simplify your navigation www.Farmaciamarket.es (this cookie can't contain a virus or be executed, because there is an active file). The cookie can only be read by Farmaciamarket.is and for you, and you can delete it if you wish, by accessing the settings of your browser. See the help menu of your browser for more information.

Shipping costs

The shipping costs and/or management are not included in the price and will be displayed before completing your purchase, depending on the shipping address per order.

Orders are processed when orders confirmed and paid before two in the afternoon, or 14 p. m bearing in mind that they will be awarded Monday to Friday to be three possibilities in order for the peninsula:

24 hours or 3.80 euros to 30 Euros, and 2.99 € 30 euros 59 euros, no weight limit, you will receive within 24 hours to your submission not being days for delivery on Saturdays, if there is the possibility on Saturday to pick it up in your delegation MRW appropriate - please check back with us here -http://www.mrw.es/

In the balearic islands there will only be the option post which will be of 5 to 7 calendar days from its submission.

The postage costs are free for purchases over 60 € are only for the Peninsula.

Placing the order

To make an order is necessary to connect to www.Farmaciamarket.es and register as a user, completing the electronic form that appears each time in the store and following the instructions indicated, it is also possible to make the purchase as a guest and in this case, the data provided will only be required for the successful completion of the order. After the registration, and to proceed to the purchase of products, you must add the product you wish to purchase to the cart, according to the instructions on the screen, filling in the order form provided and validating it.

The validation of the order by the client is expressly knowledge and acceptance of these general contracting conditions as a part of the celebration of the contract. In the absence of proof to the contrary, the data recorded by Farmaciamarket.it is constitute proof of all transactions between Farmaciamarket.is and your customers.

Once the purchase is made and in the shortest time possible, always within 24 hours from the execution of the purchase, the Customer Service of Farmaciamarket.it will be sent by e-mail proof of purchase. If you do not agree with the data provided in the confirmation you will be able to request the amendment of the same or cancellation of the contract.

Availability of products

The selection of products offered in www.Farmaciamarket.es it is valid so that the products are visible in the website, within the limits of available stock. In the tab for each product is indicated the time period in which we ship your order from our warehouse. If the goods are in stock, the maximum term of expedition is of 2 working days. On the contrary, if we do not have stock, we will make a request to the provider and the customer will be informed of the delivery time in case you prefer to proceed to the cancellation of the order. To these must be added the delivery times that may have transport operators with which we work.

In some products you'll see the word "Soon". This indicates that the product has not yet gone on sale and we are awaiting confirmation of dates by the supplier.

This time is calculated on working days-from Monday to Friday - since Farmaciamarket.it does not ship on holidays, Saturdays, or Sundays. In the event that there is any stock split or unavailability of an article Farmaciamarket.it will be in contact with you to give immediately and give you a new delivery date or, if not possible to deliver the product, proceed to cancel and refund of the amount paid to the buyer.

Shipping terms and methods

The products are shipped to the shipping address you have indicated in the order. In the case of placing an order of multiple items with different availabilities, the deadline for the issue will take into account the expected delivery longer. In exceptional cases, Farmaciamarket.it reserves the right to split the order, sending the available items and leaving pending for a second shipping, the items are not available. In this case, the second shipment is carried out without any additional cost.


Orders are processed when orders confirmed and paid before two in the afternoon, or 14 p. m bearing in mind that they will be awarded Monday to Friday to be three possibilities in order to peninsula:

24 hours or 2.95 euros, no weight limit, you will receive within 24 hours to your submission not being days for delivery on Saturdays, if there is the possibility on Saturday to pick it up in your delegation MRW appropriate - please check back with us here -http://www.mrw.es/

The postage costs are free for purchases over 75 € only for the Peninsula.

in the balearic islands there will only be the option post which will be in 3 to 5 days from dispatch.

MRW not performed deliveries on Saturdays, Sundays, or holidays

In the event that the client detects a problem at the time of the delivery of your order (damaged packaging, missing or damaged products) must indicate in writing on the carrier's delivery note and contact by telephone with our customer care center (987 105 920) within the first 24 hours of receipt. We do not accept any return of damaged item, as well as a claim of missing item if it has not been reported within the deadline.

Payment

Farmaciamarket.it offers you various payment methods so you can choose the one that suits you best or to better suit your needs:

Payment by Credit Card: you can use Visa, MasterCard. The payment will be made through a secure payment gateway Bank Sabadell. Farmaciamarket.it will not pick up in no time, no data of your credit card. In the case of the TPV report of the refusal of the card will automatically cancel the order, informing the customer online for the cancellation. For payments made with cards issued outside Spain, it is necessary that the issuing bank is covered by the Security Protocol, Secure Electronic Commerce (CES). Will not be accepted payments with cards that do not meet this requirement. As an alternative, we propose the payment by bank transfer. Farmaciamarket.it reserves the right to refuse any transaction carried out by credit card. In this case proceed to repay the cash on the original card. In these cases, if the client is interested in progress on the purchase of the items, we will request a bank transfer.

In order to avoid fraud in e-Commerce and for the safety of our customers, Farmaciamarket.it only supports credit/debit cards that are secured; that is to say, that are enabled to operate in Secure Electronic Commerce (CES). For this reason we recommend customers use preferably this type of cards in their purchases on the Internet.

In the event that your card not be secure, you need to ask your Bank in order to associate to one of the systems of Secure Electronic Commerce (CES) systems, such as: Verified By Visa or MasterCard Secure Code.

As an additional measure of safety, security, the card data (number, expiration,..) commonly requested, we will request a Security Code to confirm the operation carried out with the card, and so offer a greater guarantee of safety

Payment by bank Transfer: you Can make a bank transfer to the following account:

Banco Herrero/Sabadell: ES42 0081/0586/98/0001036311 with beneficiary.- Farmavending S. L

It is very important that in the SENDER field indicate the following: order Nº - Your name and surname

You have a period of 7 working days to arrange the transfer after the completion of your order. Not be deemed to be an order until we confirm the corresponding income and, therefore, delivery times commence from this date.

Payment by Paypal: in addition to including the option of payment via the Paypal system, which allows you to pay by credit card or by accessing funds from a bank account.

Rates

All prices of our products are indicated in Euros(€) and correspond to the unit price with VAT included and delivered to the address of your choice, but do not include shipping costs, which are specific to each order.

The amount of the shipping costs will be added to the total of the invoice.

Right of withdrawal

If you are not satisfied, you can return your purchases in www.Farmaciamarket.es in our own shop online or in store. The deadline to request the refund is provided within 14 days natural from the receipt of the order, to exercise your right of withdrawal. (According to art.44 of Law 7/1996 of the retail Trade and modified by Law 47/2002 of December 19.

If you want to make a return, please verify that the product must be in perfect condition, please contact info@farmaciamarket.es to process the return once received in our warehouse, we will process the mode of return.

If the product you order does not satisfy you: you Can return via courier Farmaciamarket.is. We will refund the amount of the product, provided it is in perfect state of conservation. The courier charges for returns are the responsibility of the customer.

In the event that the return is for a defective product source: once Farmaciamarket.it received the defective product, we will send another. In this case the change will always be for the same item or reference. Only you will be billed for the first shipment, taking over Farmaciamarket.is the freight for the return and new shipment.

If you wanted to make an exchange for another item, please contact our customer service via info@farmaciamarket.es and this will be in contact with you, the cost of return and new shipment will only be made by Farmaciamarket.in the case of being a result of a mistake in preparing the order.


In any case, the liability of Farmaciamarket.it is if you fail to comply with what is stated in this agreement in accordance with the terms of these general conditions shall be limited to the refund of the amount which, in his case would have been paid by the buyer and only with prior return by the buyer of the product in question.

Quality assurance

Farmaciamarket.it only offers original products and with the qualities offered by top brands acquired directly from the laboratories to the market or through cooperatives that serve the Pharmacy Network of the National Health System. In case of a defective product, Farmaciamarket.it shall, as appropriate, to the repair or replacement of the product, efforts that will be free for the consumer and user. Farmaciamarket.it responds to lack of conformity that manifest within a period of two years from the delivery. The consumer and user must inform the seller of the lack of conformity within two months after he has knowledge of it.

Refund of the amounts paid.

The refund will be made through the means of payment that you used in the purchase, except in the case of having paid on delivery. In this case the refund will be made via bank transfer. In the case of full or partial payments made using gift vouchers, these can not be refunded either in cash or by transfer, or by credit card. The refund for purchases made via gift voucher will be made exclusively through a gift voucher of the same amount to pay with that method of payment.

Farmaciamarket.it is not refund or make any forwarding of merchandise while it has verified the receipt and status of packaging and accessories of the article subject to return or change in our stores. The price return is the originally contained in the order, excluding transport costs, which can only be returned if they Farmaciamarket.it is responsible for the cause of returning the product. Once verified the correct state of the returned product, Farmaciamarket.it will proceed to refund.

Applicable law.

In the event that any provision of the present General terms and Conditions is found to be unenforceable or invalid under applicable law or as a consequence of a court judgment or administrative decision, such unenforceability or invalidity will not make the present General terms and Conditions unenforceable or invalid as a whole. In such cases, FarmaciaMarket.it will amend or replace such provision with one that is valid and enforceable and that, to the extent possible, achieves the objective and intention of the original provision.

These General terms and Conditions are governed by Spanish law. The parties submit, at their option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the domicile of the user. Also, as an entity adhered to confianza Online and on the terms of its Code of Ethics, in case of disputes relating to recruitment and online advertising, data protection and protection of minors, the user may go to the system-of-court settlement of disputes of Trust Online (www.confianzaonline.es)”.

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=ES